bons Privacy Policy: How Your Personal Data Is Protected in the Philippines

When you register for an account on bons, we collect the personal details you submit through the registration form, including your full name, date of birth, email address, mobile number, and residential address in the Philippines. This information is required to verify your identity, confirm that you meet the minimum age requirement of 21 years old under Philippine gaming regulations, and set up your player account correctly. We may also ask you to provide a copy of a government-issued ID, such as a Philippine passport, driver's licence, or SSS card, as part of our Know Your Customer (KYC) verification process. Any financial information you provide when making deposits or requesting withdrawals — such as your GCash number, bank account details, or e-wallet credentials — is collected solely for the purpose of processing your transactions securely. You are responsible for ensuring that all information you provide to bons is accurate, complete, and kept up to date through your account settings.

In addition to the information you provide directly, bons automatically collects certain technical data whenever you access our platform through your mobile browser or any other device. This includes your IP address, device type, operating system, browser version, the pages you visit within the platform, the time and duration of your sessions, and the games or betting markets you interact with. We use this data to ensure the platform functions correctly on your device, to detect and prevent fraudulent activity, and to improve the overall experience for players across the Philippines. Cookies and similar tracking technologies may be used to remember your preferences and maintain your login session — you can manage cookie settings through your browser, though disabling certain cookies may affect how some features of the platform work. We do not use any of this automatically collected data to build advertising profiles or share it with third-party marketing networks.

The personal data we collect is used exclusively for the purposes of operating the bons platform and fulfilling our obligations to you as a registered player in the Philippines. Specifically, we use your information to process account registrations and verify your identity, to handle deposits and withdrawals in Philippine pesos, to administer promotions and bonuses you have claimed, to provide customer support when you contact us, and to comply with applicable Philippine laws and gaming regulations. We may also use your contact details to send you important account-related notifications — such as security alerts, transaction confirmations, or updates to our terms and policies — but we will not send you unsolicited marketing messages without your explicit consent. Where we are required by law or by a regulatory authority to disclose your information, we will do so in accordance with our legal obligations and will inform you where it is lawful and practical to do so. All data processing activities carried out by bons are based on one or more lawful grounds, including the performance of our contract with you, compliance with legal obligations, and our legitimate interests in operating a safe and fair gaming platform.

bons does not sell, rent, or trade your personal information to any third party for commercial or marketing purposes — this is an absolute commitment we make to every player on our platform. However, in order to operate the platform effectively and comply with Philippine regulations, we may share limited personal data with trusted service providers who assist us in delivering our services, such as payment processors, identity verification providers, and IT infrastructure partners. All third-party service providers who handle your data on our behalf are contractually required to process it only for the specific purposes we have authorised and to maintain appropriate security standards. We may also be required to share your information with Philippine government agencies, law enforcement bodies, or regulatory authorities where we receive a lawful request or are under a legal obligation to do so. In the event that bons undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity, and you will be notified of any such change in advance.

We retain your personal data for as long as your account remains active and for a period thereafter as required by applicable Philippine laws and gaming regulations, which may mandate that certain records be kept for a minimum number of years after account closure. Transaction records, identity verification documents, and account activity logs are typically retained for a minimum of five years following the closure of your account in order to comply with anti-money laundering obligations and regulatory audit requirements. Data that is no longer required for any lawful purpose is securely deleted or anonymised in accordance with our internal data retention schedule. If you request the deletion of your account and personal data, we will process your request promptly and confirm what data has been deleted and what, if any, must be retained for legal reasons. You can submit a data deletion request by contacting our support team using the email address shown in the footer of this page.

As a registered player on bons based in the Philippines, you have a number of rights in relation to the personal data we hold about you, and we are committed to making it straightforward for you to exercise those rights. You have the right to request access to the personal data we hold about you, to receive a copy of it in a readable format, and to ask us to correct any information that is inaccurate or incomplete. You also have the right to request that we restrict the processing of your data in certain circumstances, to object to processing that is based on our legitimate interests, and to request the deletion of your data where there is no longer a lawful basis for us to retain it. If you have provided consent for any specific processing activity — such as receiving promotional communications — you may withdraw that consent at any time without affecting the lawfulness of processing that took place before the withdrawal. To exercise any of these rights, please contact our support team using the email address displayed in the footer of this page, and we will respond to your request within a reasonable timeframe.

bons implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. All data transmitted between your device and our platform is encrypted using industry-standard protocols, and sensitive information such as payment details and identity documents is stored in secured, access-controlled environments. We conduct regular security reviews and work with qualified professionals to identify and address potential vulnerabilities in our systems. Access to personal data within our organisation is restricted to staff members who have a legitimate need to process it as part of their role, and all staff are trained on data protection obligations. While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your bons account and to contact us immediately if you suspect any unauthorised access to your account.