bons Terms and Conditions: What Every Philippine Player Needs to Know

To open an account on bons, you must be at least 21 years of age and a resident of the Philippines. By completing the registration process, you confirm that all information you provide is accurate, complete, and up to date. bons reserves the right to request identity verification documents at any time to confirm eligibility, and accounts found to belong to underage players will be closed immediately. Only one account per person is permitted — creating duplicate accounts may result in the suspension of all associated accounts and the forfeiture of any balances held within them. If you believe your account has been opened in error or you wish to close it voluntarily, please contact our support team at the email address listed in the footer of this page.

You are solely responsible for maintaining the confidentiality of your login credentials, including your username and password. bons will never ask you to share your password via email, chat, or any other channel, and you should treat any such request as fraudulent. If you suspect that your account has been accessed without your authorisation, you must notify us immediately so that we can take appropriate protective action. Any activity carried out through your account while your credentials are in use — whether by you or by another person — will be treated as your responsibility unless you have reported a security concern in advance. We strongly recommend using a unique, strong password and enabling any additional security features available on your account settings page.

All transactions on bons are processed in Philippine pesos (PHP ₱), and you are responsible for ensuring that the payment method you use belongs to you personally. Third-party deposits — where funds are sent from an account or card that does not belong to the registered player — are strictly prohibited and may result in account suspension pending investigation. Withdrawal requests are processed in accordance with the verification status of your account, and bons reserves the right to carry out additional identity checks before releasing funds where there is reasonable cause to do so. Minimum and maximum transaction limits apply and are displayed at the point of deposit or withdrawal within your account dashboard. Any attempt to manipulate the payment system, exploit processing errors, or reverse legitimate transactions through your payment provider will be treated as a serious breach of these terms and may result in permanent account closure.

All promotions listed on the Promotion page are subject to their own specific terms, including wagering requirements, eligible games, minimum deposit thresholds, and expiry dates — these must be read carefully before claiming any offer. Bonuses are credited to your account for use on the platform and cannot be withdrawn as cash until any applicable wagering conditions have been fully met. bons reserves the right to withdraw, modify, or cancel any promotion at any time without prior notice, particularly where there is evidence of abuse, collusion, or systematic exploitation of promotional mechanics. Each promotion is intended for genuine recreational play, and accounts that show patterns inconsistent with normal player behaviour may have bonus eligibility reviewed or removed. If you have a question about a specific promotion's terms, the FAQ page provides plain-language guidance on how our bonus system works.

All games and betting markets available through the Game Lobby must be used in good faith and in accordance with the rules displayed within each game or market. bons reserves the right to void bets or game rounds where a technical error, data feed failure, or system fault has resulted in an incorrect outcome being displayed or paid out. Players are expected to accept the results of completed game rounds as final, except in cases where a documented technical fault can be demonstrated to have directly affected the outcome. The use of automated betting software, bots, scripts, or any other tool designed to gain an unfair advantage over the platform or other players is strictly prohibited and will result in immediate account suspension. Any winnings generated through prohibited methods will be forfeited in full, and bons reserves the right to pursue recovery of funds where applicable under Philippine law.

bons is committed to providing a safe and responsible gaming environment for all players in the Philippines, and we actively encourage every member to play within their personal financial means. You have the right to request deposit limits, session time reminders, temporary self-exclusion, or permanent account closure at any time by contacting our support team — these requests will be processed promptly and without penalty. The Responsible Gaming page contains detailed information on all available tools and how to access external support organisations if you feel that your gaming habits are causing concern. Players who have self-excluded from the platform must not attempt to re-register under a different name or email address, as this constitutes a breach of these terms. We take our duty of care to Philippine players seriously and will always prioritise player wellbeing over commercial considerations when the two come into conflict.

The following activities are strictly prohibited on the bons platform and will result in immediate account suspension, forfeiture of balances, and potential reporting to relevant Philippine authorities: fraud, money laundering, collusion with other players, match-fixing, providing false identity information, and any form of harassment directed at platform staff or other users. bons monitors account activity continuously and uses a combination of automated systems and manual review to detect suspicious behaviour — accounts flagged for investigation may have withdrawals temporarily held while a review is conducted. Where an investigation concludes that a breach of these terms has occurred, bons reserves the right to close the account permanently and retain any funds that were obtained through prohibited means. Players who disagree with a decision made about their account have the right to raise a formal complaint by contacting our support team, and we will respond within a reasonable timeframe. All decisions made by bons in relation to rule breaches are final once the internal review process has been completed.

The personal information you provide when registering on bons is collected, stored, and processed in accordance with our Privacy Policy, which sets out in full how your data is used, who it may be shared with, and how long it is retained. By accepting these Terms and Conditions, you also confirm that you have read and understood the Privacy Policy and consent to the processing of your personal data as described therein. bons will never sell your personal information to third parties for marketing purposes, and any data sharing that does occur is limited to what is strictly necessary for the operation of the platform, compliance with Philippine regulations, and the prevention of fraud. You have the right to request access to the personal data we hold about you, to request corrections where information is inaccurate, and to request deletion of your data subject to any legal retention obligations that apply. For any data-related enquiries, please contact our support team using the email address shown in the footer of this page.

bons reserves the right to update or amend these Terms and Conditions at any time, and the most current version will always be available on this page with the date of the last update shown at the top. Where changes are material — meaning they significantly affect your rights or obligations as a player — we will make reasonable efforts to notify registered players in advance through on-platform messaging or other appropriate channels. Continued use of the platform after updated terms have been published constitutes acceptance of those changes, so we encourage all players to review this page periodically. If you do not agree with any changes made to these terms, you have the right to close your account and withdraw any available balance before the changes take effect. Questions about specific changes or how they affect your account can be directed to our support team or answered through the FAQ page.