bons Responsible Gaming: How We Help Philippines Players Stay in Control

You can set a daily, weekly, or monthly deposit limit on your bons account to keep your spending within a budget you are comfortable with. Once a limit is set, it takes effect immediately and cannot be increased until a mandatory cooling-off period has passed. This gives you full control over how much Philippine pesos you put into your account at any given time. Lowering your limit, on the other hand, takes effect right away with no waiting period. We strongly encourage all players to set a deposit limit when they first register.

Session time reminders allow you to set a maximum duration for each gaming session on bons, after which you will receive a clear notification letting you know how long you have been playing. This feature is especially useful for mobile players in the Philippines who may lose track of time while enjoying sports betting, bingo, or live casino games on their smartphone. You can customise the reminder interval to suit your own habits — whether that is every 30 minutes, every hour, or longer. Taking regular breaks is one of the most effective ways to keep gaming enjoyable and within healthy boundaries. The reminder will always appear on screen regardless of which game or section of the platform you are currently using.

If you feel you need a short pause from gaming, the Take a Break feature lets you temporarily suspend your bons account for a set period — from 24 hours up to several weeks — without permanently closing it. During this cooling-off period, you will not be able to log in, place bets, or access any gaming content on the platform. Any pending withdrawals will still be processed normally during your break. This option is ideal for players who want a temporary reset without going through a full self-exclusion process. You can request a break at any time by contacting our support team using the email address shown in the footer of this page.

Self-exclusion is a more permanent option for players who feel they need a longer break from all gaming activity on bons. When you self-exclude, your account is closed and you will be blocked from registering a new account for the duration of the exclusion period, which can range from six months to five years or indefinitely. We take self-exclusion requests very seriously and process them as quickly as possible to ensure your protection. If you are struggling with problem gambling, self-exclusion is one of the most effective steps you can take, and we will support you through the process without judgement. To request self-exclusion, please contact our support team directly using the email address in the footer below.

In addition to deposit limits, bons allows you to set a maximum loss limit over a defined period so that your account automatically restricts further play once that threshold is reached. This is a powerful tool for players who want to ensure that a run of bad luck does not lead to chasing losses — one of the most common patterns associated with problem gambling. Loss limits can be set for daily, weekly, or monthly periods and are applied across all games and betting markets on the platform. Like deposit limits, reductions take effect immediately while increases require a cooling-off period before they come into force. We recommend combining loss limits with deposit limits for the most effective budget management.

Your bons account includes a full activity statement that shows your deposit history, withdrawal history, gaming activity, and net win or loss figures over any selected time period. Reviewing your activity statement regularly is a healthy habit that helps you stay aware of your actual spending and gaming patterns rather than relying on memory alone. Many players find that seeing their activity in black and white helps them make more informed decisions about their gaming habits going forward. You can access your activity statement at any time through your account settings on the platform. If you have any questions about your statement or need help interpreting the figures, our support team is available to assist you.